Getting Started
What is UOOLS and who is it for?
UOOLS (Universal One Light School) is a spiritual education platform for anyone interested in metaphysical studies, energy healing, consciousness expansion, and personal growth. It's for seekers, healers, lightworkers, and anyone on a spiritual path looking for structured learning and tools.
Do I need any prior experience with spirituality?
No prior experience is needed! We have courses and tools for complete beginners as well as advanced practitioners. Our learning paths are designed to meet you where you are on your spiritual journey.
How do I create an account?
Click the "Login" button in the top navigation, then select "Create Account." You'll need to provide a valid email address, choose a username and password, and agree to our Terms of Service and Privacy Policy.
Is there a free trial or free content available?
Yes! We offer several free courses and tools to help you get started. You can create a free account to access introductory courses, basic spiritual tools, and community forums.
Courses
How many courses do you offer?
We offer 31 comprehensive courses covering topics like chakra healing, meditation, energy work, astrology, numerology, shamanic practices, and spiritual development.
How are courses structured?
Each course is divided into modules with video lessons, written materials, practical exercises, quizzes, and community discussions. Courses are self-paced, so you can learn at your own speed.
Can I access courses on mobile devices?
Yes! Our platform is fully responsive and works on smartphones, tablets, and computers. You can download course materials for offline viewing on our mobile app.
Are there certificates or qualifications?
We offer certificates of completion for each course. These are for personal development and spiritual education purposes, not professional certifications. Always check local regulations for professional practice requirements.
Spiritual Tools
What spiritual tools do you offer?
We offer 40+ spiritual tools including Angel Number Decoder, Chakra Scanner, Energy Field Scanner, Gloria AI (spiritual guidance), Quantum Gate System, Meditation Timer, Dream Journal, and many more.
Are the tools scientifically validated?
Our tools are designed for spiritual exploration and personal growth, not scientific measurement. They provide metaphorical insights and guidance for self-reflection rather than empirical data.
Can I use the tools without taking courses?
Yes! Many tools are available independently. However, we recommend taking relevant courses to deepen your understanding and get the most benefit from the tools.
Is Gloria AI a real spiritual guide?
Gloria AI is an artificial intelligence system trained on spiritual texts and principles. It provides guidance based on metaphysical wisdom but should be used as a tool for reflection, not as a replacement for personal intuition or professional guidance.
Account & Billing
How much does UOOLS cost?
We offer free access to basic content and premium subscriptions for full access. Premium plans start at $29/month or $290/year. Check our pricing page for current rates and special offers.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and bank transfers for annual plans. All payments are processed securely through encrypted connections.
What is your refund policy?
We offer a 14-day money-back guarantee for new subscriptions. If you're not satisfied, contact support within 14 days of your initial purchase for a full refund. Refunds are not available for subscription renewals.
Can I cancel my subscription at any time?
Yes! You can cancel your subscription at any time through your account settings. Cancellation will take effect at the end of your current billing period, and you'll retain access until that date.
Technical Support
What are the system requirements?
You need a modern web browser (Chrome, Firefox, Safari, Edge) and an internet connection. For video lessons, we recommend a minimum download speed of 5 Mbps. Our mobile app requires iOS 12+ or Android 8+.
How do I reset my password?
Click "Login" then "Forgot Password." Enter your email address and we'll send you a password reset link. Check your spam folder if you don't see it within a few minutes.
Can I download course materials?
Yes! Most course materials (PDFs, audio files, worksheets) can be downloaded for offline use. Video lessons are streamed but can be downloaded in our mobile app for offline viewing.
The website isn't loading properly. What should I do?
Try these steps: 1) Clear your browser cache, 2) Try a different browser, 3) Check your internet connection, 4) Disable browser extensions temporarily. If problems persist, contact tech@uools.org with details.
Community
Are there community forums?
Yes! We have dedicated forums for each course and general spiritual topics. The community is moderated to ensure respectful, supportive discussions in alignment with our Code of Conduct.
Can I connect with other students?
Absolutely! Our community features include private messaging (for premium members), study groups, and virtual meetups. You can also connect through our social media groups.
How do I report inappropriate behavior?
Use the "Report" button on any post or message, or email conduct@uools.org. All reports are confidential and handled promptly according to our Code of Conduct.
Are there live events or workshops?
Yes! We host monthly live Q&A sessions, seasonal ceremonies, and special workshops. Premium members get priority access and discounts on special events.
Still Need Help?
Can't find the answer you're looking for? We're here to help with your spiritual journey.