Send Us a Message
Contact Information
Response Times
Email: 24-48 hours
Urgent: Mark subject as "URGENT"
Weekends: Limited support
Support Areas
• Course Access & Technical Issues
• Spiritual Tool Assistance
• Account & Billing Questions
• Community & Forum Support
Important Notice
For medical or psychological emergencies, please contact emergency services or licensed professionals immediately.
Our spiritual guidance is educational, not therapeutic.
Frequently Asked Questions
How long does it take to get a response?
We typically respond to all emails within 24-48 hours. Urgent matters marked as such may receive faster responses during business hours.
Can I get spiritual counseling through email?
We provide spiritual guidance and educational support, but not psychological counseling or medical advice. For personal counseling, please seek licensed professionals.
What information should I include in my message?
Please include your account email (if applicable), specific details about your issue or question, and any relevant screenshots or error messages for technical issues.
Do you offer phone or live chat support?
Currently, we offer support primarily through email at support@uools.org. This allows us to provide thorough, thoughtful responses to your spiritual and technical questions.
Average Response Time: 24-48 Hours
We strive to respond to all inquiries as quickly as possible while providing thoughtful, comprehensive support for your spiritual journey.